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Salesforce Synchronization

NASPO ValuePoint imports website data from Salesforce through a recurring WordPress synchronization process.

This page documents the sync schedule, where the production value is managed, and how to verify a change.

Current Production Setting

As of July 14, 2026, the synchronization interval is set to 900 seconds, or 15 minutes.

Setting Value
Current interval 900 seconds
Current frequency Every 15 minutes
Previous interval 7200 seconds
Previous frequency Every 2 hours
Scheduling mechanism WordPress cron

The value was changed from 7200 to 900 after a request for more frequent Salesforce updates.

Configuration Location

In WordPress Admin, go to:

Tools → NASPO Sync Settings

Direct administrative path:

/wp-admin/tools.php?page=naspo-sync-settings

Production URL:

https://www.naspovaluepoint.org/wp-admin/tools.php?page=naspo-sync-settings

The Sync Interval Seconds field controls the recurring synchronization interval.

Common Interval Values

Frequency Seconds
15 minutes 900
30 minutes 1800
1 hour 3600
2 hours 7200

Production integration

Confirm the requested frequency before changing this value. A shorter interval increases Salesforce API activity and server processing.

Repository Implementation

Relevant files in the NASPO ValuePoint repository include:

wp-content/themes/naspo/inc/Sync/SyncScheduler.php
wp-content/themes/naspo/inc/Sync/SyncSettings.php

The repository default is 7200 seconds. The effective interval may be determined by:

  1. The value saved in NASPO Sync Settings
  2. The NASPO_SYNC_INTERVAL configuration constant, when defined
  3. The repository default of 7200 seconds

WP-Cron timing

The event becomes due at the configured interval, but exact execution may depend on site traffic or an external system calling wp-cron.php.

Update the Interval

  1. Open Tools → NASPO Sync Settings.
  2. Change Sync Interval Seconds to the approved value.
  3. Select Save NASPO Sync Settings.
  4. Confirm the saved value remains visible after the page reloads.

No code deployment or server cron edit is required when the admin setting is working as intended.

Verify the Change

After saving:

  1. Confirm the public website loads normally.
  2. Confirm WordPress Admin remains accessible.
  3. Verify a known Salesforce change appears within the expected period.
  4. Review available synchronization or application logs for errors.
  5. Watch for API-limit errors, unusual server load, or jobs taking longer than the configured interval.
  6. Record the change in the relevant request or team discussion.

Rollback

To restore the former two-hour schedule, set Sync Interval Seconds to:

7200

Save the settings and repeat the verification steps.

Troubleshooting

Updates do not appear on schedule

Check that:

  • The saved interval is correct
  • WordPress cron is enabled and running
  • Salesforce authentication is valid
  • The synchronization process is not reporting API or timeout errors
  • A prior synchronization job is not still running
  • NASPO_SYNC_INTERVAL is not overriding the expected configuration

The setting resets or behaves differently than expected

Review environment and WordPress configuration for a defined NASPO_SYNC_INTERVAL value, then compare it with the saved admin setting and repository default.

Change History

Date Change
July 14, 2026 Production sync interval changed from 7200 seconds to 900 seconds.